Privacy Policy

Last updated: February 13, 2026

This Privacy Notice for Gia Minh Pham (doing business as Adecis) ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at https://www.clerva.app or any website of ours that links to this Privacy Notice
  • Engage with us in other related ways, including any marketing or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at minhpham102409@gmail.com.

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect may include:

  • Names
  • Email addresses

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Google account. If you choose to register in this way, we will collect certain profile information about you from the social media provider.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

The information we collect includes:

  • Usage data / activity data
  • Content data / user-generated content (Slack messages and emails processed for AI scoring)
  • Data derived from other data (AI scoring output including intent scores, summaries, and suggested replies)

Google API. Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Information collected from other sources

In Short: We may collect limited data from social media platforms and other outside sources.

We may obtain information about you from other sources, such as social media platforms (Google OAuth), messaging platforms (Slack), and email services (SendGrid) to provide our lead scoring and analysis services.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

  • To deliver and facilitate delivery of services to users
  • To process and analyze inbound messages using artificial intelligence for lead scoring and response generation
  • To fulfill and manage user orders and subscriptions
  • To send administrative information to users (weekly summaries, lead reminders)
  • To protect our Services
  • To respond to user inquiries and offer support
  • To comply with our legal obligations

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described below.

We may need to share your personal information with the following third-party service providers:

  • AI Processing: Anthropic (Claude) — for analyzing and scoring inbound messages
  • Payment Processing: Stripe — for handling subscription payments
  • Authentication: Google Sign-In — for account registration and login
  • Messaging Platform: Slack — for ingesting and processing lead messages
  • Email Delivery: SendGrid — for sending emails and processing inbound emails
  • Database & Data Storage: Supabase — for storing application data
  • Rate Limiting: Upstash — for API rate limiting
  • Application Hosting: Vercel — for hosting and serving the application

4. Do We Offer Artificial Intelligence-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

Our core service uses Anthropic's Claude AI to analyze inbound messages from Slack and email. The AI processes message content to generate intent scores, deal assessments, summary bullets, suggested replies, and response priority recommendations. Message content is sent to Anthropic's API for processing and is subject to Anthropic's Privacy Policy.

5. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

We offer you the ability to register and log in using your Google account. When you do so, we receive your name, email address, and profile picture from Google. We use this information solely to create and manage your account on our Services.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records.

9. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions, you have certain rights under applicable data protection laws, including the right to request access to and obtain a copy of your personal information, request rectification or erasure, restrict the processing of your personal information, and if applicable, data portability.

If you wish to exercise any of these rights, please contact us at minhpham102409@gmail.com.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized.

11. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of certain US states, you may have additional privacy rights.

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific rights regarding your personal information under applicable state privacy laws.

12. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice.

13. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at minhpham102409@gmail.com.

14. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please contact us at minhpham102409@gmail.com.